What We Do
At Dependable HomeTech we are committed to servicing and enhancing all aspects
of your digital experience. From cable & internet home installations and repairs
- to computer service and support - to storing your online media and information
files – no one does it better than we do.
- Friendly & efficient service is the heart of Dependable HomeTech's Field
Services. Our technicians work on behalf of several key cable partners in both Canada
and the United States to perform home installations and service for a variety of
products and services, including:
- High speed Internet
- Cable TV
- Digital boxes
- Internet home phone services
- We also specialize in:
- Full-service residential applications
- Internal wiring & networking for DHT home theatre systems
- Onsite training & education
- …and so much more!
- With the most professional agents in the industry, we offer an incredibly valuable
service to companies requiring help desk services, as well as those looking to outsource
their call centre volume.
- No matter what the business, we are able to provide exceptional
support for a wide variety of products and services – all while maintaining a seamless
transition for clients and their customers.
- Some of our key features and benefits include:
- Dedicated high priority phone queues
- Fully trained qualified staff
- Customized billing & reporting features
- Real time messaging
- Detailed call history & categorizing database
- Flexible rate options
- Contact us today at info@mydh.com or 1.866.518.1038 to learn more about how our call
centre services can work for you!
- Our managed services professionals are able to provide an outsourced IT resource
to either complement an organization's IT department or stand in for organizations
without one.
- Our Network Operations Centre is on call 365 days a year
and is staffed with qualified network technicians. We can work onsite or offsite;
whatever suits the needs of our individual clients – our solutions are as unique
and diverse as our client base.
- Some of our unique features we are able to offer our business
clients include:
- Onsite repair
- Remote service monitoring & troubleshooting
- Ongoing telephone technical support – instant access 7 days a week from 8:00 am
to 11:00 pm
- New set-ups & upgrades
- Network security
- Flexible and affordable options to maximize productivity while maintaining efficiencies
on each organization's budget
- Visit us at www.dependableit.com
or 1.877.226.2225 for all of your business requirements
- We pride ourselves on being your one-stop digital home technology solution.
- We have the expertise & experience to fix, service, connect
and advise on our clients' digital home assets. And as new technologies emerge,
we will be on the cutting edge of merging these technologies into people's homes.
- Some of the exciting initiatives we have introduced or
are rolling out include:
- Digital Vault – safely, simply & securely store and share personal files (photos,
videos, music & documents) online
- PC & Home Networking Support – fast and reliable remote & onsite repair and service
for all your computer requirements
- Observation Systems
- Security Systems